Thank you for choosing E-COMMERCE CORNER LLC to purchase your hat. We hope you are satisfied with your purchase, but if you are not satisfied with our product, our refund and return policy will help you resolve the issue.
- Return Period
You can request a return within 30 days of receiving the product. If you request a return within this period, you will be entitled to a full refund or a replacement item. - Return Conditions
Please ensure the following conditions are met: The product must be unused and in its original packaging, including all tags and accessories.
Returned items should have no obvious wear, dirt, or odor.
Please keep your receipt or order confirmation email for processing your return request.
- Refund Process
If you meet the return conditions, please follow these steps for a refund:
Contact Us: Contact our customer service team via email at help@e-commercecorner.store, providing us with the product you wish to return and your order number.
Obtain Return Authorization: Our customer service team will provide you with return authorization and inform you of the return address and other details.
Returning Products: Please return the item according to the instructions, ensuring it is properly packaged to prevent damage during transit. Return shipping costs are the customer’s responsibility, unless the return is due to our error (e.g., sending the wrong item or a damaged item).
Processing Refunds: Once we receive the returned item and confirm it meets the return conditions, your refund will be processed within 3-5 business days and will be issued to your original payment method.
- Exchange Policy
If you need to exchange an item (e.g., a different size or color), please follow the return process and indicate the item you wish to exchange it for. If you choose to exchange an item, you will be responsible for the corresponding shipping costs.
- Exceptions
Some items may not be eligible for the return policy, such as: Clearance Sale Items
Thank you for your support of E-COMMERCE CORNER LLC. We look forward to providing you with excellent products and services!